Shipping & Delivery Policy

Last updated: March 2026

📦 Digital Product Only

Medical Certificate Generator is a 100% digital, browser-based tool. There are no physical products, no shipping, and no delivery wait times. Everything is instant and happens entirely in your browser.

How Delivery Works

Instant Generation

Certificates are generated in real time as you fill in the form. There is no processing time, queue, or server-side delay.

Instant Download

Click the 'Download Certificate' button to receive your PNG file immediately. It is saved directly to your device's download folder.

Worldwide Access

Our service is accessible from anywhere in the world with an internet connection. There are no geographic restrictions on access or download.

No Payment, No Orders

Medical Certificate Generator is entirely free. There is no payment process, no order confirmation, no invoice, and no shipping address required. You do not need to create an account or provide any personal information to use the Service.

Simply visit the website, choose your template, fill in the details, and download your certificate — all in under 60 seconds, completely free.

Technical Requirements for Download

To download your certificate, you need:

  • A modern web browser (Chrome, Firefox, Edge, Safari — latest versions recommended)
  • JavaScript enabled in your browser
  • Sufficient device storage to save a PNG file (typically 200KB–1MB)
  • Permissions for your browser to download files to your device

Download Issues

If your download is not working, try:

  • Checking your browser's download permissions (some browsers block automatic downloads)
  • Disabling browser extensions that may interfere with file generation
  • Using a different browser (Chrome is recommended for best compatibility)
  • Ensuring Google Fonts have finished loading (required for handwriting fonts)

If problems persist, please contact us.

Refund Policy

Since Medical Certificate Generator is a free service with no payments, there are no refunds to process. If you are experiencing a technical issue, please contact our support team and we will assist you promptly.